{"id":313,"date":"2015-11-18T19:13:48","date_gmt":"2015-11-18T17:13:48","guid":{"rendered":"http:\/\/velovitamine.fr\/?page_id=313"},"modified":"2025-04-08T12:20:30","modified_gmt":"2025-04-08T10:20:30","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/velovitamine.fr\/pt\/conditions-generales\/","title":{"rendered":"(FR) Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"

Lamentamos, este artigo est\u00e1 dispon\u00edvel apenas em FR<\/a> and EN<\/a>. Por uma quest\u00e3o de conveni\u00eancia para o utilizador, o conte\u00fado \u00e9 mostrado abaixo no idioma por omiss\u00e3o para este site. Pode clicar numa das liga\u00e7\u00f5es para mudar o site para outro idioma dispon\u00edvel.<\/p>

\u00a0<\/div>\r\n\r\n

Adresse si\u00e8ge social :<\/strong><\/p>\r\n

VELOVITAMINE
4 rue Clerc
21350 AVOSNES
Bourgogne- FRANCE<\/p>\r\n

Siret :<\/strong> 52423356600040<\/p>\r\n

N\u00b0 Encadrement – Educateur sportif :<\/strong> 02109ED0195<\/p>\r\n

Assurance RC PRO :<\/strong> AXA & GROUPAMA & ABEILLE ASSURANCE<\/p>\r\n

Paiement :<\/strong><\/p>\r\n

Virement bancaire, Ch\u00e8que, Esp\u00e8ce
Pas de terminal Bancaire<\/p>\r\n

R\u00e9servation :<\/strong><\/p>\r\n

Par mail ou t\u00e9l\u00e9phone. Un acompte de 30 % ou 50 % du montant de la commande est demand\u00e9 et encaiss\u00e9.<\/p>\r\n

Sur certaines commandes la totalit\u00e9 du paiement est demand\u00e9 avec le bon commande sign\u00e9 avant le jour “J” de l’activit\u00e9.<\/p>\r\n

Annulation : <\/strong><\/p>\r\n

Suite \u00e0 une r\u00e9servation d’un client, l’entreprise Velovitamine repr\u00e9sent\u00e9 par Ludwig Dagoreau peut annuler la sortie en cas de force majeur (maladie, raisons professionnelles) ou pour des raisons climatiques li\u00e9es \u00e0 la s\u00e9curit\u00e9 des clients. Dans ce cas, si il y a acompte, Velovitamine r\u00e9troc\u00e8de le montant acquis ou d\u00e9cale l’activit\u00e9 \u00e0 une autre date.<\/p>\r\n

Toutes annulations de la part du client ayant pay\u00e9 un acompte au pr\u00e9alable reste du \u00e0 Velovitamine.<\/p>\r\n

Nota :<\/strong> La pluie ne d\u00e9roge pas nos balades ou autres activit\u00e9s de pleine nature, nous nous adaptons en pr\u00e9venant le client la veille pour son \u00e9quipement personnel.\u00a0 Dans le cas de fortes averses, nous nous abritons dans des lieux pr\u00e9vus\u00a0 : ainsi en alternative Velovitamine peut proposer une visite dans un domaine viticole (selon la disponibilit\u00e9 des vignerons), ou autre… En cas exceptionnel par exemple la neige, tout d\u00e9pend du ciel, soleil et fonte sur les trajets, la prestation peut avoir lieu.
De fa\u00e7on g\u00e9n\u00e9rale, les conditions climatiques sont rarement extr\u00eames sur la c\u00f4te des vins et la plupart du temps propices aux activit\u00e9s ext\u00e9rieures avec un \u00e9quipement adapt\u00e9.<\/p>\r\n

Location v\u00e9lo :<\/strong><\/p>\r\n

R\u00e9servation en direct : un acompte de r\u00e9servation de 30 % ou 50% est demand\u00e9 et encaiss\u00e9 ou la totalit\u00e9 selon la demande.
R\u00e9servation en ligne (via op\u00e9rateur indirect) : la totalit\u00e9 du montant de la commande est encaiss\u00e9e apr\u00e8s validation de celle-ci par le client et l’op\u00e9rateur.<\/p>\r\n

Prise de la location : Un contrat de location est sign\u00e9, lors de la remise des v\u00e9los et un ch\u00e8que de caution selon le nombre de v\u00e9los et pi\u00e8ce d’identit\u00e9 sont laiss\u00e9s en main propre \u00e0 Velovitamine.
Attention chaque v\u00e9lo est sp\u00e9cifique \u00e0 son utilisation. Velovitamine se voit en droit de r\u00e9clamer tout dommage financier lors d’une casse ou le vol de pi\u00e8ces (d\u00e9railleur, bagagerie, porte b\u00e9b\u00e9,…) ou le vol de v\u00e9lo.<\/p>\r\n

Tarifs location v\u00e9lo :
– r\u00e9servation en direct par t\u00e9l\u00e9phone ou email, les tarifs sont indiqu\u00e9s sur le site velovitamine.fr.
– r\u00e9servation en ligne (par un site partenaire d’op\u00e9rateur indirect), les tarifs sont indiqu\u00e9s sur le site de l’op\u00e9rateur.<\/p>\r\n

Tarification :<\/strong><\/p>\r\n

Les tarifs appliqu\u00e9s par Velovitamine sont (selon les r\u00e8gles du CGI et l’ann\u00e9e en cours des lois de finances ):
– en base franchise de TVA : Tarif NDT –<\/span>\u00a0TVA NON APPLICABLE, art 293B du CGI.
– Hors franchise de base en TVA : tarif HT – TVA \u00e0 20%<\/span><\/p>\r\n

Remise tarifaire : Velovitamine applique une remise selon le type d’activit\u00e9s, de produits command\u00e9s lorsque le groupe d\u00e9passe les 10 personnes sur demandes r\u00e9guli\u00e8res. Par contre pour certain produit avec encadrement nous ne pouvons pas toujours effectuer d’offres partenariales d\u00e8s lors que le groupe de plus de 12 ou 19 personnes selon l’activit\u00e9 requiert la pr\u00e9sence, le service d’un autre moniteur accompagnateur, de navette d\u00e9pannage…<\/p>\r\n

LITIGE \u2013 MEDIATION DE LA CONSOMMATION<\/strong><\/p>\r\n

En cas de litige entre le Client et l\u2019entreprise, ceux-ci s\u2019efforceront de le r\u00e9soudre \u00e0 l\u2019amiable (le Client adressera une r\u00e9clamation \u00e9crite aupr\u00e8s du professionnel ou, le cas \u00e9ch\u00e9ant, aupr\u00e8s du Service Relations Client\u00e8le du professionnel).
<\/em>A d\u00e9faut d\u2019accord amiable ou en l\u2019absence de r\u00e9ponse du professionnel dans un d\u00e9lai raisonnable d\u2019un (1) mois, le Client consommateur au sens de l\u2019article L.133-4 du code de la consommation\u00a0a la possibilit\u00e9 de saisir gratuitement, si un d\u00e9saccord subsiste, le m\u00e9diateur comp\u00e9tent inscrit sur la liste des m\u00e9diateurs \u00e9tablie par la Commission d\u2019\u00e9valuation et de contr\u00f4le de la m\u00e9diation de la consommation en application de l\u2019article L.615-1 du code de la consommation, \u00e0 savoir :
La Soci\u00e9t\u00e9 M\u00e9diation Professionnelle
www.mediateur-consommation-smp.fr<\/a>
24 rue Albert de Mun – 33000 Bordeaux<\/em><\/p>\r\n

\"\"<\/p>","protected":false},"excerpt":{"rendered":"

Lamentamos, este artigo est\u00e1 dispon\u00edvel apenas em FR and EN. Por uma quest\u00e3o de conveni\u00eancia para o utilizador, o conte\u00fado \u00e9 mostrado abaixo no idioma por omiss\u00e3o para este site. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-313","page","type-page","status-publish","hentry"],"yoast_head":"\n<\/title>\n<meta name=\"description\" content=\"Conditions g\u00e9n\u00e9rales et particuli\u00e8res de vente - 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